Soft criteria - contact profiles
The “soft” criteria can be freely defined in the facility (see 3.1.4). In the
contact profiles, the information on the supplier is stored. Examples of soft criteria can be the advertising value of the supplier or the transport connection, i.e.
Factors which must be assigned subjectively and evaluated with the help of the questions described in section 3.1.4.
Via the supplier overview (“Explore all” - “Administration” - “Supplier evaluation” - “Setup” - “Supplier overview”), you can view and edit the “soft” criteria that have been assigned to a supplier. Select a supplier for which you want to
want to maintain the “soft” criteria. Then click on the “Profile” button
button will take you directly to the contact profiles of the selected suppliers (see Figure 20).
Figure 20: Supplier overview
In the “Contact Profile Responses” window (cf. Figure 21), the menu button takes you to the “Profile Survey Overview” in order to select specific “Profile Survey Codes” and to display the respective responses for this supplier.
and view the respective responses for this code.
Figure 21: Opening the profile survey overview.
For each answer, the previously set up score of the soft criterion is recorded
and provided for the evaluations.
Figure 22: Profile survey overview.
Figure 23: Profile responses per supplier.
Per supplier and soft criterion, the maintenance of the database can be done like this. With the help of the evaluation basis “Value non-answered criteria with 100 points” or “Value non-answered criteria with 0 points”, the maintenance at the
supplier can be bypassed (see 3.2).
In the supplier overview, the assigned industries of a supplier can also be viewed (see Figure 24).
can be viewed in the supplier overview (see Figure 24). These can be accessed via the supplier’s contact card,
in the “Segmentation” tab under the “Number of industries” field (cf. Figure 25). This can be used, for example, to filter for all suppliers that are active in the retail sector.
Figure 24: Assigned industries in supplier overview.
Figure 25: Industries of a supplier in the contact map !