Privacy Policy

We are pleased about your visit on our website www.docs.belware.de and your interest in our company and our offers. Despite careful content control, we assume no liability for external links to external content, since we have not initiated the transmission of this information, the addressee of the transmitted information and the transmitted information itself have not selected or changed.

The protection of your personal data during the collection, processing and use on the occasion of your visit to our website is an important concern to us and is carried out within the framework of the statutory provisions, about which you can obtain information, e.g. at www.bfd.bund.de.

In the following we will explain to you which information we collect during your visit to our website and how it is used:

1. The collection and storage of personal data and the nature and purpose of their use

a) When visiting the website

Every time a customer (or other visitor) accesses our website, information is automatically sent to the server of our website by the Internet browser used on your terminal (computer, laptop, tablet, smartphone, etc.). This information is temporarily stored in a so-called log file.

The following data is collected without your intervention and stored until automated deletion:

IP address of the requesting computer, as well as device ID or individual device ID and device type,
Name of the retrieved file and transferred data volume, as well as date and time of the retrieval,
Notification of successful retrieval,
requesting domain,
Description of the type of Internet browser used and, if applicable, the operating system of your terminal device as well as the name of your access provider,
Your browser history data and your standard weblog information,
Location data, including location data from your mobile device. Please note that for most mobile devices, you can control or disable the use of location services in the mobile device’s settings menu.

Our legitimate interest in collecting the data pursuant to Art. 6 para. 1 sentence 1 lit. f GDPR is based on the following purposes: ensuring a smooth connection setup and convenient use of the website, evaluating system security and stability and for other administrative purposes.

Under no circumstances do we use the collected data for the purpose of drawing conclusions about your person.

b) When using our contact form

If you have any questions, we offer you the possibility to contact us via a form provided on the website. At least the following information is required: company, contact person, telephone, email, subject so that we know who sent the request and can answer it. Further information can be provided voluntarily.

Data processing for the purpose of contacting us is carried out in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR on the basis of your voluntary consent.

c) Upon conclusion of a contractual relationship

When concluding a contractual relationship on our website, we ask you to provide the following personal data:

Data that personally identifies you, such as name and e-mail address - Data that identifies your company, such as company, address, communication data (e-mail address, telephone, fax number), if applicable VAT ID or tax number) - Information about your means of payment Responsibility
other personal information that we are legally required or entitled to collect and process and that we need for your authentication, identification or verification of the information we collect.

The data mentioned will be processed for the processing of the contractual relationship. The data will be processed in accordance with Art. 6 Para. 1 lit. b GDPR. The storage period is limited to the purpose of the contract and, if available, legal and contractual storage obligations.

2. Disclosure of personal data

Your data will not be transferred to third parties for purposes other than those listed below.
We will only pass on your data to third parties if:

You have given your express consent to this in accordance with (Art. 6 Para. 1 S. 1 lit. a GDPR),
this is necessary for the execution of contractual relationships with you (Art. 6 para. 1 lit. b GDPR),
there is a legal obligation to pass on (Art.6 para.1 lit. c GDPR),
the disclosure is necessary for the assertion, exercise or defence of legal claims and there is no reason to assume that you have an overriding legitimate interest in not disclosing your data (Art. 6 para. 1 sentence 1 lit. f GDPR).

In these cases, however, the amount of data transferred is limited to the minimum required.
Our data protection regulations are in accordance with the applicable data protection regulations and the data is only processed in the Federal Republic of Germany / European Union. A transfer to third countries does not take place and is not intended.

3. Rights of data subjects

Upon request, we will be pleased to inform you whether and which personal data relating to your person is stored (Art. 15 GDPR), in particular about the processing purposes, the category of personal data, the categories of recipients to whom your data have been or will be disclosed, the planned duration of storage, the existence of a right to rectification, deletion, restriction of processing or objection, the existence of a right of appeal, the origin of your data if it has not been collected from us, and the existence of automated decision-making including profiling.

You also have the right to have any incorrectly collected personal data corrected or incompletely collected data completed (Art. 16 GDPR).

You also have the right to demand that we restrict the processing of your data, provided that the legal requirements are met (Art. 18 GDPR).

You have the right to receive the personal data concerning you in a structured, common and machine-readable format or to request the transfer to another responsible person (Art. 20 GDPR).

In addition, you have the so-called “right to be forgotten”, i.e. you can demand that we delete your personal data if the legal requirements are met (Art. 17 GDPR).

Irrespective of this, we will automatically delete your personal data if the purpose for which the data was collected no longer applies or if the data processing is unlawful.

In accordance with Art. 7 para. 3 GDPR, you have the right to revoke your consent to us at any time. As a result, we may no longer continue the data processing based on this consent in the future.

In addition, you have the so-called “right to be forgotten”, i.e. you can demand that we delete your personal data if the legal requirements are met (Art. 17 GDPR).

Irrespective of this, we will automatically delete your personal data if the purpose for which the data was collected no longer applies or if the data processing is unlawful.

In accordance with Art. 7 para. 3 GDPR, you have the right to revoke your consent to us at any time. As a result, we may no longer continue the data processing based on this consent in the future.

You also have the right to object to the processing of your personal data at any time if a right of objection is provided for by law. In the event of an effective revocation, your personal data will also be automatically deleted by us (Art. 21 GDPR).

If you wish to exercise your right of revocation or objection, simply send an e-mail to: info@belware.de.

In the event of infringements of the data protection regulations, you have the opportunity to lodge a complaint with a supervisory authority in accordance with Art. 77 GDPR.

4. Duration of data storage

The collected data will be stored by us as long as it is necessary for the execution of the contracts entered into with us or you have not exercised your right to deletion or your right to data transfer to another company.

5. Cookies

We use cookies on our website. These are small text files that are automatically generated by your browser and stored on your device when you visit our website. The cookie is used to store information that is related to the specific device you are using. However, this does not mean that we will immediately know your identity. The use of cookies initially serves to make the use of our services more pleasant for you:

For example, we use so-called session cookies to recognise that you have already visited individual subpages of our website. For example, if you have registered, your password will be stored for the duration of your visit to our website and the change of sub-pages, so that you do not have to re-enter it each time. These session cookies are automatically deleted when you leave our website.

On the other hand, we use cookies to statistically record and evaluate the use of our website and to optimise our services for you. These cookies enable us to automatically recognise that you have already visited our website when you visit it again. These cookies are automatically deleted after a defined period of time. The data processed by cookies are necessary for the purposes mentioned to safeguard our legitimate interests and those of third parties in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR. Most browsers automatically accept cookies. If you do not wish us to recognize information about your computer, please set your Internet browser so that it deletes cookies from your computer hard disk, blocks all cookies or warns you before a cookie is stored. You can find out how to delete or block cookies in the help and support section of your Internet browser. There you will find instructions on how to search for the file or directory in which cookies are stored. In any case, please note that the complete deactivation of cookies may result in you not being able to use all the functions of our website.

6. Online marketing/analysis tools

The tracking measures we use are carried out on the basis of Art. 6 Para. 1 S. 1 lit. f GDPR, § 15 Para. 3 TMG. With the tracking measures used, we want to ensure that our website is designed to meet requirements and is continually optimised. On the other hand, we use the tracking measures to statistically record the use of our website and for the purpose of evaluating and optimising our Internet presence. These interests are to be regarded as justified within the meaning of the aforementioned provision.

Google Analytics

We use Google Analytics, a web analytics service provided by Google Inc., for the purpose of tailoring our web pages to meet your needs and continually optimising them. (https://www.google.de/intl/de/about/) (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; hereinafter referred to as “Google”). In this context, pseudonymised user profiles are created and cookies (see also section 5) are set. The information generated by the cookie about your use of this website, such as browser type/version, operating system used, referrer URL (the previously visited page), host name of the accessing computer (IP address) and the time of the server request are transferred to a Google server in the USA and stored there. This information is used to evaluate the use of the website, to compile reports on website activity and to provide other services relating to website and Internet use for market research purposes and to tailor the design of these websites to meet customer requirements. Our legitimate interest in data processing also lies in these purposes. The legal basis for the use of Google Analytics is § 15 para. 3 TMG in connection with Art. 6 para. 1 lit. f GDPR.

This information may also be transferred to third parties where required to do so by law, or where such third parties process the information on Google Analytics’ behalf. Under no circumstances will your IP address be merged with other data held by Google. The IP addresses are anonymised so that an allocation is not possible (so-called IP masking).

The data sent by us and linked to cookies, user IDs (e.g. user ID) or advertising IDs are automatically deleted after 14 months. Data whose retention period has been reached is automatically deleted once a month.

Further information on the terms of use and data protection of Google Analytics can be found at http://www.google.com/analytics/terms/de.html and http://www.google.com/intl/de/analytics/privacyoverview.html respectively.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by downloading and installing the browser plug-in available under the following link https://tools.google.com/dlpage/gaoptout?hl=de.

As an alternative to the browser add-on, especially for browsers on mobile devices, you can also prevent the collection by Google Analytics by clicking on the following link. An opt-out cookie is set to prevent your information from being collected in the future when you visit this website: Disable Google Analytics. The opt-out cookie applies only to this browser and only to our website and is placed on your device. If you delete the cookies in this browser, you must set the opt-out cookie again.

Google Adwords / Conversion Tracking

We also use the online advertising program “Google AdWords” as part of Google AdWords conversion tracking. Google Conversion Tracking is an analysis service provided by Google. When you click on an ad placed by Google, a conversion tracking cookie is placed on your device. These cookies lose their validity after 30 days, do not contain any personal data and are therefore not used for personal identification. If you visit certain pages on our website and the cookie has not expired, Google and we may recognize that you clicked on the ad and were directed to that page. Each Google AdWords customer receives a different cookie. As a result, there is no way that cookies can be tracked from AdWords customer websites. The information collected through the Conversion cookie is used to generate conversion statistics for AdWords customers who have opted for Conversion Tracking. This tells customers the total number of users who clicked on their ad and were directed to a page with a conversion tracking tag. However, you will not receive any information that personally identifies users. These purposes also include our legitimate interest in data processing. The legal basis for the use of Google Adwords/ Conversion Tracking is § 15 para. 3 TMG in conjunction with Art. 6 para. 1 lit. f GDPR.

If you do not wish to participate in tracking, you can object to this use by preventing the installation of cookies from the domain “googleadservices.com” by setting your browser software accordingly (deactivation option). They will then not be included in the conversion tracking statistics. Further information and Google’s data protection declaration can be found at: http://www.google.com/policies/technologies/ads/ , http://www.google.de/policies/privacy/ .

Google Plus

Our website uses the “G+1” button of the Google+ social network provided by Google. You can recognize the Google+ plugin by the character “Google+” or the addition “G+1”. When you click on the plugin, a connection is established to the Google Plus servers. The content of the plugin is transmitted by Google directly to your browser and integrated into the website by it. This forwards the information that you have visited our website to Google+.

We would like to point out that, as the provider of our website, we have no knowledge of the content of the transmitted data or its use by Google+. According to Google, no personal data is collected without a click on the plugin. While you are logged into the Google+ account, data, including the IP address, is collected and processed. If you wish to prevent such data transmission, you must log out of your Google+ account before visiting our website.

The purpose and scope of the data collection and the further processing and use of the data by Google+ as well as your rights in this regard and setting options to protect your privacy can be found in the data protection information from Google and Google+: https://developers.google.com/+/web/buttons-policy.

Facebook

Our website uses social plugins (“Plugins”) of the social network facebook.com, which is operated by Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA (“Facebook”). When you open our website with the plugin, it connects directly to Facebook’s servers through your browser. This transmits to Facebook the information that you have accessed the page.

If you are logged in with your Facebook account, clicking on the plugin allows you to link your visit to our website directly to your profile. Even if you do not have a profile, it cannot be ruled out that your IP address will be stored by Facebook.

The purpose and scope of the data collection and the further processing and use of the data by Facebook as well as your rights in this regard and setting options to protect your privacy can be found in Facebook’s data protection information (https://www.facebook.com/about/privacy/).

If you are a Facebook member and do not want Facebook to collect information about you through our online services and link it to your Facebook member data, you must log out of Facebook before visiting our website and delete any Facebook cookies. It is also possible to block Facebook social plug-ins with browser add-ons, such as the “Facebook Blocker”.

Twitter

On our website there are also functions of the Twitter service integrated. These functions are offered by Twitter Inc, Twitter, Inc. 1355 Market St, Suite 900, San Francisco, CA 94103, USA. By using Twitter and the “Re-Tweet” function, the websites you visit are linked to your Twitter account and made known to other users. Data is also transferred to Twitter. We would like to point out that, as the provider of our website, we do not have any knowledge of the content of the data transmitted or its use by Twitter. Further information on this can be found in Twitter’s data protection declaration at http://twitter.com/privacy. You can change your data protection settings on Twitter in the account settings at http://twitter.com/account/settings . To prevent Twitter from collecting data when you visit our website, please log out before you visit Twitter. To prevent Twitter from generally accessing your data via websites, you can exclude Twitter social plug-ins by means of an add-on for your browser (e.g. “Twitter blocker”, https://disconnect.me).

Xing

Plugins of the social network XING (XING AG, Dammtorstraße 30, 20354 Hamburg, Germany) are integrated on our website. When you click on the XING button on our website, your browser establishes a short-term connection to the XING servers that provide the “XING Share Button” functions (in particular the calculation/display of the counter value) in order to monitor your visit behavior with regard to the “XING Share Button”.

We would like to point out that as the provider of the website, we have no knowledge of the content of the data actually transmitted or of its use by XING. Further information and the latest version of the Privacy Policy for the “XING Share Button” can be found at: https://dev.xing.com/plugins/share_button/privacy_policy

Plugins of the social network LinkedIn are integrated on our website. The provider is LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA. Clicking the LinkedIn button connects to the LinkedIn servers. The content of the plugin is transmitted by LinkedIn directly to your browser and integrated into the website by it. This forwards the information that you have visited our website to LinkedIn.

If you are logged in with your LinkedIn account, you can click on the LinkedIn button to assign the visit to our website directly to your profile. Even if you do not have a profile, it cannot be ruled out that your IP address will be stored by LinkedIn.

We would like to point out that as the provider of the website, we have no knowledge of the content of the transmitted data or its use by LinkedIn. Further information on LinkedIn’s privacy policy can be found at https://www.linkedin.com/legal/privacy-policy .

YouTube

Plugins from YouTube (belonging to Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA) are used on our website. When you open our website, it connects directly to YouTube’s servers via your browser. This transmits information to YouTube that you have visited our website. If you are logged into your YouTube account, your visit to our website and any of your interactions with the plugin (e.g. clicking the YouTube button) may be associated with your YouTube profile and stored on YouTube - even if you do not have a YouTube profile, YouTube may store your IP address. Please also refer to the YouTube Privacy Policy: https://www.google.de/intl/de/policies/privacy/ for more information.

To prevent YouTube from collecting data when you visit our website, please log out of YouTube before you visit. In order to prevent YouTube from generally accessing your data via websites, you can exclude YouTube plug-ins by means of an add-on for your browser (e.g. https://www.youtube.com/user/disconnecters).

Use of the SalesViewer® technology

This website uses SalesViewer® technology from SalesViewer® GmbH to collect and store data for marketing, market research and optimisation purposes on the basis of the website operator’s legitimate interests (Art. 6 Para. 1 lit.f GDPR).

A javascript-based code is used for this purpose, which serves to collect company-related data and the corresponding use. The data collected with this technology is encrypted using a non-reversible one-way function (so-called hashing). The data is immediately pseudonymised and is not used to personally identify the visitor to this website.

The data collection and storage can be revoked at any time with effect for the future by clicking on this link https://www.salesviewer.com/opt-out to prevent the collection by SalesViewer® within this website in the future. An opt-out cookie for this website will be stored on your device. If you delete your cookies in this browser, you must click this link again.

7. data security

We endeavour to take all necessary technical and organisational security measures to store your personal data in such a way that it is neither accessible to third parties nor to the public. Should you wish to contact us by e-mail, we would like to point out that the confidentiality of the information transmitted cannot be completely guaranteed with this means of communication. We therefore recommend that you send us confidential information exclusively by post.

8. Updating and amendment of this data protection declaration

This privacy policy is currently valid.

Due to the further development of our website and offers about it or due to changed legal or official requirements, it may be necessary to change this privacy policy. You can call up and print out the current data protection declaration at any time on this page.